Refund policy

Returns & Refunds Policy

Thank you for shopping at Roadstar Innovations Inc.
We want you to be fully satisfied with every purchase. If you are not completely happy with your order, we are here to help.

1. Eligibility for Returns & Exchanges

We accept returns and exchanges for both defective and non-defective items under the following conditions:

  • The item must be brand new, unused, unwashed, and in its original condition

  • All original tags, packaging, and accessories must be included

  • The return request must be submitted within 15 days of delivery

  • Items not returned in new condition may be denied

Non-returnable items include:

  • Customized or personalized products

  • Free gifts or promotional items

2. Return & Exchange Process

  1. Contact our customer support team at info@royalbagger.com
    Include your order number and reason for return.

  2. Our team will provide step-by-step return instructions.

  3. Customers are responsible for the return shipping label and shipping fees (unless the product is defective).

  4. Once the returned item is received and inspected, we will notify you of approval or rejection.

3. Refunds

  • Refunds are processed within 3 business days after the returned item is approved

  • Refunds will be issued to the original payment method

  • No restocking fees apply

  • Refund processing time from your bank or payment provider may vary (typically 3–7 business days)

4. Return / Exchange Address

This is our warehouse return processing center (not a retail location):

Online Seller RMA
2125 Gateway Blvd #55904590
Hebron, KY 41048
United States

Items returned to any address other than the one above cannot be processed.

5. Contact Us

For questions about returns or exchanges, please contact:

📧 info@royalbagger.com

Customer service hours:
Monday – Saturday: 8:00 AM – 6:00 PM (EST)